Online Advocacy Tools: SMS Text Messaging

July 3rd, 2006

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Cell phone text mesages are the final political tool we’ll consider. If you’ve spent the last year or two building up your thumb strength and agility while keeping up with which bars have good drink specials (as I write this, I’m looking at a friend’s message from last night that said, and I kid you not, “CcCome to bedinbl” — Jen had maybe been at a barstool a little too long…), you already know that text messages are an efficient way to get a brief burst of text in front of a lot of people at once.

Their limitation lies in the brief part — text messages are too short to include much persuasion, so they’re best used in triggering an action that you’ve preplanned. Particularly outside the U.S. (creative cell phone uses have lagged in the States), organizers have used mass text messages to alert people to the location for a rally or demonstration and give authorities little time to counter them. You might use them for similar purposes or to spark an immediate cell call to a campaign target, for instance a congressmember or corporate CEO.

You’ll need to have educated your activists beforehand through other means, probably via email, but the text message can generate an immediate action when you need it. The trick will be getting the right target phone number to the right activist, but that’s why you hired a top-notch vendor (hint).

Probably the most immediate use of text messaging in the U.S. will be for election-day Get-Out-The-Vote efforts, though you can also use them as a two-way tool by soliciting information from supporters through polls and such. But the really interesting uses of mobile technologies are probably still a couple of years away, and savvy campaigns are gathering supporters’ cell numbers now for applications that haven’t yet been dreamed up.

See also:

Next: Spreading the Word/Building an Audience

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  • 1. Phil Lepanto  |  July 27th, 2006 at 3:20 pm

    SMS can also be used in a back and forth exchange, such as a quick survey or information gathering device. Remember, you could also tell supporters to SMS messages about opponent activity that they see.

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